Shipping and Delivery

Ulta.com ships to contiguous U.S. states, Alaska, Hawaii, U.S. Territories, PO Boxes and APO/FPO addresses. Please be aware that orders could arrive in multiple packages. Click here for more details.

Free Shipping Promotions

Ship to Home Orders or multiple delivery method orders which qualify for free or discounted shipping promotions are shipped via our Standard service only. Free or discounted shipping is available in the contiguous U.S. states only, and excludes Alaska, Hawaii, U.S. Territories, PO Boxes, APO/FPO addresses and oversized packages. Free shipping thresholds can differ for Ulta Beauty on TikTok Shop purchases.

Shipping Methods, Costs and Delivery Times:

*All shipping charges include handling, order processing, item selection, packaging and transportation of items.

**Estimated transit days do not include order processing times, which usually takes20 to 30days. Once your order ships out, it typically arrives within the estimated delivery window for the selected shipping method. Carrier and processing delays are possible. Shipping times may vary by destination. Business days do not include Saturdays, Sundays or bank holidays.

Standard

This allows packages to arrive on Saturday, Sunday, as well as any other business day. Tracking is available through our website, your confirmation or shipment emails, and will indicate the estimated delivery date.

This shipping method is available for shipments to the contiguous U.S. states, Alaska, Hawaii, U.S. Territories, PO Boxes and APO/FPO addresses. Shipping outside the contiguous U.S. states may experience longer transit times.

UB Marketplace™ Products are only eligible for standard shipping in the contiguous U.S. states.

Ulta Beauty on TikTok Shop purchases are only eligible for standard shipping.

Expedited and Premium

This shipping method is available for shipments to contiguous U.S. states, Alaska and Hawaii addresses only. Same Day Delivery is a service we offer to deliver beauty from your local store as fast as possible--all through our partner, DoorDash. The Same Day Delivery order cutoff time is based on your local store's closing time; you'll see that at checkout. Orders placed after the cutoff time will deliver the following day. UB Marketplace™ Products and Ulta Beauty on TikTok Shop purchases are not eligible for expedited, premium, or Same Day Delivery.

Ulta Beauty Processing Time

Orders are typically processed for shipment in 1 to 2 days.

Shipping Restrictions

Not all Shipping Methods are available for all shipping addresses. Refer to the Shipping details above for available Shipping Methods for your address.

All orders containing Hazardous Materials have restrictions. See below for details.

Hazardous Materials

Certain items in your order may be considered Hazardous Materials (HAZMAT). Hazardous Materials are as follows: aerosol items, some alcohol-based items, items that contain contents under pressure, and others (e.g., hairspray, nail polish and items containing flammable, volatile or corrosive chemicals).

The U.S. Department of Transportation (USDOT) requires ground-only shipment of Hazardous Materials due to air shipment restrictions and regulations. Therefore, these items cannot be shipped to all addresses.

All orders containing Hazardous Materials must be shipped via Standard and cannot be shipped via Expedited or Premium. All orders containing Hazardous Materials can only be shipped to addresses within the contiguous U.S. states and cannot be shipped to Alaska, Hawaii, U.S. Territories, PO Boxes or APO/ FPO addresses.

International

ulta.com does not ship to international addresses.

Tracking

Track the status of your order anytime here!  

Ulta Beauty Rewards® can also check their orders by logging in at ulta.com or the Mobile App and navigating to "My Orders".  

Tip: Check the latest tracking links you receive. Sometimes your package is handed to USPS for final delivery. If this happens, you will have an additional link. Additionally, there are other instances where your package will have multiple tracking links.

Shipping and delivery status for Ulta Beauty on TikTok Shop purchases can be found in the TikTok app. Please go to your TikTok account within the TikTok app to track Ulta Beauty on TikTok Shop purchases.

Troubleshooting

Damaged Item? You may return or exchange in store with your receipt or contact Guest Services through the options toward the bottom of the page for assistance with mailing the item back.  

Missing Item? Check your order to make sure that it is not being sent in multiple packages (this would show as having multiple tracking numbers). If not, please contact Guest Services through the options toward the bottom of the page.

Missing Package? Please review the tracking link from the carrier, along with all areas the package may have been delivered to. If it has been one business day since the date of delivery and you still cannot locate your package, please contact Guest Services through the options toward the bottom of the page.

Please visit the TikTok app if you have questions or concerns regarding Ulta Beauty on TikTok Shop purchases.